Accepts a `request` object that sets one or more properties. #### Allowed for * End users * Anonymous users (rate limit of 5 requests per hour for [trial accounts](/documentation/developer-tools/getting-started/getting-a-trial-or-sponsored-account-for-development/)) #### Additional properties In addition to the writable request properties in the [JSON Format table](#json-format) above, you can set the following properties when creating a request. | Name | Type | Mandatory | Comment | ---------------- | -------| --------- | ------- | comment | object | yes | Describes the problem, incident, question, or task. See [Request comments](#request-comments) | collaborators | array | no | Adds collaborators (cc's) to the request. An email notification is sent to them when the ticket is created. See [Setting collaborators](/documentation/ticketing/managing-tickets/