At Stack AI, security and privacy of our customer's data is our top priority. Today, we are thrilled to announce that Stack AI is now SOC 2 Type II and HIPAA compliant.
Connect to Zendesk to manage customer support tickets and support interactions.
Returns a list of all system and custom ticket fields in your account. For end users, only the ticket fields with visible_in_portal set to true are returned. Cursor pagination returns a maximum of 100 records per page and fields are returned in the order specified by their id. If the results are not paginated, every field is returned in the response and fields are returned in the order specified by the position. You can adjust the position of ticket fields by: - Using the [Update Ticket Field](/api-reference/ticketing/tickets/ticket_fields/#update-ticket-field) endpoint - Using the [Reorder Ticket Fields](/api-reference/ticketing/tickets/ticket_fields/#reorder-ticket-fields) endpoint - Ticket Fields page in the Admin Center (**Admin Center** > **Manage** > **Ticket** > **Fields** > **Actions** > **Edit order**) These adjustments determine the order in which fields are displayed in various locations. For a
Forces the `title_in_portal` property to return a dynamic content variant for the specified locale. Only accepts [active locale ids](/api-reference/ticketing/account-configuration/locales/#list-locales). Example: `locale="de"`.
Displays the `creator_user_id` and `creator_app_name` properties. If the ticket field is created by an app, `creator_app_name` is the name of the app and `creator_user_id` is `-1`. If the ticket field is not created by an app, `creator_app_name` is null
Status code of the response
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Body of the response