At Stack AI, security and privacy of our customer's data is our top priority. Today, we are thrilled to announce that Stack AI is now SOC 2 Type II and HIPAA compliant.
Connect to Zendesk to manage customer support tickets and support interactions.
**Note**: During recovery, the API sets the requester to the authenticated agent who called the API, not the original requester. This prevents the ticket from being re-suspended after recovery. To preserve the original requester, use the [Recover Multiple Suspended Tickets](#recover-multiple-suspended-tickets) endpoint with the single ticket. This endpoint does not queue an asynchronous job that can be tracked from [Job Statuses](/api-reference/ticketing/ticket-management/job_statuses/). Instead, it processes the request with a synchronous response. - If all recoveries are successful, it returns a 200 with a `tickets` array in the response. - If all recoveries fail, it returns a 422 with a `suspended_tickets` array in the response. - If there is a mixture of successes and failures in a single call, it returns a 422 with a `suspended_tickets` array of the failures in the response. #### Allowed For *
id of the suspended ticket
Status code of the response
Headers of the response
Body of the response