#### Pagination * Offset pagination only See [Using Offset Pagination](/api-reference/ticketing/introduction/#using-offset-pagination). #### Allowed For * Agents #### Sideloads The following sideloads are supported. For more information, see [Side-loading](/documentation/ticketing/using-the-zendesk-api/side_loading/). | Name | Will sideload | ---------------- | ------------- | app_installation | The app installation that requires each automation, if present | permissions | The permissions for each automation | usage_1h | The number of times each automation has been used in the past hour | usage_24h | The number of times each automation has been used in the past day | usage_7d | The number of times each automation has been used in the past week | usage_30d | The number of times each automation has been used in the past thirty days