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Returns an array of users who meet the search criteria. Returns up to 100 records per page to a maximum of 10,000 records per query. See [Using offset pagination](/api-reference/introduction/pagination/#using-offset-pagination). #### Pagination * Offset pagination only See [Using Offset Pagination](/api-reference/ticketing/introduction/#using-offset-pagination). #### Allowed For * Agents
The `query` parameter supports the Zendesk search syntax for more advanced user searches. It can specify a partial or full value of any user property, including name, email address, notes, or phone. Example: `query="jdoe"`. See the [Search API](/api-reference/ticketing/ticket-management/search/).
The `external_id` parameter does not support the search syntax. It only accepts ids.
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